What do these Leading Australian SME’s have in common?

• Iconic Australian homeware provider and supplier
• Female run beauty product start up, now fastest growing fashion industry cult classic
• World class Agribusiness group supplying large national and international markets

They choose IBT NetSuite Support Services to get the most out of their Cloud ERP system.

IBT’s NetSuite Support Services delivers

• In house Training to new users on NetSuite
• Customization – Custom forms and records
• SuiteScript Development and SuiteFlow- Custom scripts and workflow prepared to meet business process requirements
• Reporting and saved search – Training to existing customers on how to better utilize NetSuite’s Analytical capabilities. We also undertake advanced report writings
• Dashboard Setup
• Business process improvements- Business grows, so does business processes and requirements change. We always make sure our clients have NetSuite configured to keep up
• Data Imports – data cleansing and importing is always a challenge.  We train and help the users get their Data import challenges sorted out

Results

• Enhanced use of system improves happiness, productivity and cost effectiveness of employees
• Staff training increases more confident and accurate systems use which helps them to reap the rewards of system automation
• Need for manual, repetitive tasks is removed
• Allowing employees to spend more time with customers
• Staff can make better use of their time – they can work anytime, anywhere and focus more on mission critical tasks
• Improved business processes, increasing system ROI
• Significant improvement in daily operational performance means less time reporting, more time to grow the business
• NetSuite system always configured to keep up with changes and updates and staff trained to keep up to date too